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866.862.CHEF (2433) chef@kitchenconservatory.com Copyright © 1999-2006 Kitchen Conservatory. All rights reserved. |
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SHIPPING & RETURN POLICY
Returns ONLY on unused regularly-priced merchandise in original packaging within 30 days from purchase date. If the returned merchandise is neither damaged nor defective you will be responsible for all shipping charges. In the rare event that your merchandise arrives defective or damaged, it is your responsibility to notify Kitchen Conservatory within 15 days, and we will arrange for the replacement of that item. Defective electrics may be returned for repair or replacement within 60 days from date of purchase. Repairs after 60 days must be sent directly to manufacture or local service center. We will be happy to provide needed information for repairs. All items on sale are final sales.
All classes held at Kitchen Conservatory. Classes are filled on first-come basis and payment must be made at the time of registration. Requests for refunds or transfers to another class must be made one week prior to class time. Cooking classes are like theater tickets: the show must go on, so we encourage you to send a substitute if you are unable to attend. Due to the availability of ingredients, sometimes the chef must substitute recipes in class or because of time constraints, not every recipe scheduled is prepared. Although we make every effort to provide the class with written recipes, some chefs cook straight from their heart and head, in which case we provide plenty of paper and pens.
Shipping Policy
The shipping & handling fee is based on the amount of your purchase,
and is for shipping
within the continental United States ONLY! Those fees
are as follows:
For international shipping we will email you with the rate for your approval, before we charge or ship your package. The minimum charge for international shipping is $50.00 For orders shipped to Alaska, Hawaii and Canada please see chart below for additional charges. The customer is responsible for any and all additional tariff charges collected by UPS on international shipments, including shipments to Canada.
| Purchase | Shipping Amount |
| class registrations | FREE |
| gift certificates | FREE |
| weekly special | FREE |
| up to $30.99 | $7.95 |
| $31.00 to $50.99 | $8.95 |
| $51.00 to $75.99 | $9.95 |
| $76.00 to $100.99 | $12.95 |
| $101.00 to $150.99 | $15.95 |
| $151.00 to $199.99 | $20.00 |
| $200.00 to $249.99 | $25.00 |
| $250.00 to $299.99 | $30.00 |
| $300.00 and up | $0.00 |
| 2nd Day | above shipping charge plus $30.00 |
| Next Day | above shipping charge plus $40.00 |
The posted shipping rates apply to the continental United States.
| Hawaii orders and Alaska orders add an additional $20.00. |
| Canadian Orders add an additional $5.00 to above charges. |