Kitchen Conservatory Product Warranty Information

All warranties are company warranties and some restrictions my apply. Please contact the company directly for specific warranty information. Most warranties are good for the United States only.

All Clad

Cookware Lifetime Warranty:
From date of purchase, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal.

Electrics Limited One Year Warranty: 
During one year from date of purchase, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care and use instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal. Please refer to the booklet delivered with your electrical product for details.

All Clad Metalcrafters
424 Morganza Road
Canonsburg, PA.  15317
1-800-255-2523
Representatives are available Monday through Friday, 8:30 am – 5:00 pm (EST)

www.all-clad.com

 

Berndes

Berndes nonstick surface is guaranteed not to chip, crack, blister, or peel as long as you own your pan. This limited warranty does not cover damage caused by misuse, accident, abuse, or negligence. Scratches, stains, discoloration, and damage from overheating are not covered by this warranty.

For answers to your warranty questions, please call:  888-391-2020 (toll-free).

info@rangekleen.com
www.berndes-cookware.com

 

Camerons

For warranty information please contact Camerons Products at:

Tel: 888-563-0227
anne@cameronsproducts.com
www.cameronscookware.com

 

Capresso

For questions regarding warranty please contact Capresso at:

Tel:  800-767-3554
www.capresso.com/customer-care-warranty.shtml

 

CDN (Component Design Northwest)

Five (5) year limited warranty - Any instrument that proves to be defective in material or workmanship within five years of original purchase will be repaired or replaced without charge upon receipt of the unit. The warranty does not cover damage in shipment or failure caused by tampering, obvious carelessness, or abuse.

Component Design Northwest, Inc.
PO Box 10947
Portland, OR 97296

info@cdnw.com
www.cdnw.com

 

Chantal

For questions regarding defective merchandise contact Chantal at:

Tel:  800-365-4354
www.chantal.com

 

Chicago Metallic

For questions regarding warranty please contact Chicago Metallic at:

Tel:  800-238-BAKE
www.chicagometallicbakeware.com

 

Cuisinart

For questions regarding Cuisinart products or warranty, please call:

Tel:  800-726-0190
customerservice@cuisinart.com
www.cuisinart.com

 

Cuisipro

For questions regarding warranty please contact Cuisipro at:

Tel:  302-326-4802
info@brownusa.com
www.cuisipro.com

 

Emerilware

From date of purchase, Emerilware™ guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal.

All Clad Metalcrafters
424 Morganza Road
Canonsburg, PA.  15317
1-800-255-2523
Representatives are available Monday through Friday, 8:30 am – 5:00 pm (EST)

www.emerilware.com

 

Emile Henry

All Emile Henry products carry a limited household three (3) year warranty against breakage due to defective workmanship.

Emile Henry USA Corp.
802 Centerpoint Blvd.
New Castle, DE 19720
Toll-free: (888) EHOUTLET (M-F 8-5 ET)
Phone: (302) 326 4800 (M-F 8-5 ET)
Fax: (302) 326 4810

www.emilehenryusa.com

 

iSi North America, Inc.

For questions regarding warranty please contact iSi at:

iSi North America, Inc.
175 Route 46 West
Fairfield, New Jersey 07004

800-447-2426
www.isinorthamerica.com

 

Kaiser

For questions regarding warranty please contact Kaiser at:

Tel:  800-966-3009
sales@kaiserbakeware.com
www.kaiserbakeware.com

 

Duromatic Pressure Cookers are guaranteed for 10 years from the date of purchase. The guarantee covers the complete cooking utensil, with the exception of the plastic, rubber, or moveable parts such as gaskets, handles, valves, etc. This warranty will be void if malfunction was caused by damage to the product by accident, misuse, or use other than described in the manual.

For support, call (415) 883-1101, Monday through Friday, 8:30am to 5:00pm Pacific Time.
www.kuhnrikon.com

 

Kyocera
All Kyocera ceramic knives are warranted to be free from defects in material or workmanship for five (5) years after its original purchase date. In the event such a defect occurs, Kyocera Tycom Corp. (“KTC”) will repair or replace the knife (at its discretion) free of charge. This warranty extends only to the knife’s original purchaser. This warranty does not cover damage caused by improper use of the knife, or accidental damage to the knife. Small chips or broken tips are not covered by this warranty, but can often be corrected by resharpening.

To process your warranty claim, please send your name, physical address, phone number, copy of proof of purchase and the safely packaged knife to:

Kyocera Tycom Corp.,
17862 Fitch
Irvine, CA. 92614
Attention: Warranty Claim

If you’d like to have your knife resharpened, please send your knife, carefully packaged with all sharp edges protected, along with your name, physical address, and phone number and enclose a $10 check/money order made out to Kyocera, or your credit card information (card number and expiration date) for shipping & handling (you can send up to 2 knives for $10. Send $5 for each additional knife) to:

Attention: Knife Resharpening & Warranty Dept.
3565 Cadillac Ave.
Costa Mesa, CA 92626


(714) 428-3732  (M-F 8-5 PST)
(888) 700-7371  (M-F 8-5 PST)
www.kyoceraadvancedceramics.com

 

Le Creuset

Enameled cast iron is warranted to you by LE CREUSET OF AMERICA, INC., to be free from defects in material and workmanship at the time of its purchase. For this Lifetime Limited Warranty to apply, you must follow the care and use instructions provided with the product. This warranty covers normal household use only. This warranty does not cover damage from abuse, commercial use or other non-consumer use, neglect, abnormal wear or tear, overheating, or any use not in accordance with the cookware instructions provided with the product. This warranty does not cover damages such as the cost of repairing or replacing other property that is damaged due to a defect in product, the cost for transportation of the product to get warranty service, loss of time, loss of use, or other consequential or incidental damages.

This Lifetime Limited Warranty covers the original retail consumer purchaser, or a consumer who receives the product new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the product. This warranty is provided only to consumers, and all express and implies warranties to non-consumers are disclaimed.

Defective cookware will be replaced, free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production. Replacement with the same color of cookware cannot be guaranteed.

To make a claim under this Lifetime Limited Warranty you must mail the cookware, postage prepaid, to the address below. Please enclose your return address and a brief note explaining the defect.

When returning cookware, the owner will need to call, toll-free, 1-877-CREUSET (273-8738) Consumer Services to pre-authorize the return. At that time, a return authorization number will be assigned. Consumer Services will convey to you that number and any other instructions that may be required.

LE CREUSET OF AMERICA, INC
ATTN: CONSUMER SERVICES
114 Bob Gifford Blvd.
Early Branch, SC. 29916 USA

This Lifetime Limited Warranty is made solely by LE CREUSET OF AMERICA, INC., and no other person or entity. This Lifetime Limited Warranty is the only express warranty provided for Le Creuset cast iron cookware.

www.lecreuset.com

 

Lodge

There is not a written warranty for Lodge Cast Iron Cookware, however, they do stand behind every product manufactured.  For product problems, please contact Lodge Customer Service and they will solve the problem to your satisfaction.  Lodge Enamel Cookware is covered by a Limited Lifetime Warranty.

Tel:  423-837-7181
info@lodgemfg.com
www.lodgemfg.com

 

Mario Batali

For questions regarding warranty on Mario Batali cookware and utensils, please contact Wilton Industries at:

Tel:  800-563-6000
www.copco.com

 

Nordic Ware

Limited Lifetime Warranty

Nordic Ware warrants their products to be free of defects in materials and workmanship for the life of your product. This warranty does not include damage caused by accidents, misuse, overheating, normal wear or non-home use. If your Nordic Ware product should become defective within the warranty period we will elect to repair or replace it on a pro-rata cost basis depending on the length of warranty remaining. To obtain your warranty rights, return the product along with the original sales receipt (to establish date of purchase and warranty remaining) to:

Nordic Ware Service Department
Hwy 7 at 100
Minneapolis, MN 55416

Tel: 877-466-7342
www.nordicware.com

 

OXO

Oxo guarantees every item they produce. If you are not satisfied with an OXO product, contact OXO customer service at:

Tel:  800-545-4411
www.oxo.com

 

Polder

Limited one (1) year warranty.

Polder, Inc.
8 Slater St.
Port Chester, NY 10573

Tel:  914-937-8200
info@polderinc.com
www.polderinc.com

 

Rosle

For questions regarding warranty please contact Rosle at:

Tel:  302-326-4801
info@rosleusa.com
www.rosleusa.com

 

Screwpull Lever Models

10 year Guarantee

LE CREUSET OF AMERICA, INC. guarantees the Screwpull Lever Model for ten years from the date of purchase against all defects in materials and workmanship providing the product has been used as instructed and only as a cork remover.

If a claim under the guarantee is made, LE CREUSET OF AMERICA, INC., reserves the right to repair or replace the product free of charge, providing that the product has been returned to LE CREUSET OF AMERICA, INC., postage paid. The address is below.

ALL RETURNED GOODS MUST BE ACCOMPANIED BY THEIR PROOF OF PURCHASE.

LE CREUSET OF AMERICA, INC., does not guarantee the screw or its coating against damage caused by normal wear and tear or by circumstances beyond its control e.g. the conditions under which the corkscrew is used or the specific materials of the cork.

The ten-year guarantee does not cover the normal wear and tear of the product, nor does it cover the consequences of misuse of the product, nor does it cover the use of the product in a professional environment, e.g., in restaurants.

Le Creuset of America Inc.
114 Bob Gifford Blvd.
Early Branch, SC 29916

Tel: 803.943.4308
Free Helpline: (877) CREUSET
www.lecreuset.com

Screwpull Barware and Wine Accessories

5 year Limited Warranty

LE CREUSET OF AMERICA, INC., guarantees corkscrews and foilcutters for five years from the date of purchase against all defects in materials and workmanship provided the product has been used as instructed.

If a guarantee claim is made, the product must be returned to LE CREUSET OF AMERICA, INC., with the proof of purchase and with postage paid. The address is below. LE CREUSET OF AMERICA, INC., in its discretion shall either repair or replace the product free of charge and return the product prepaid. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Le Creuset of America Inc.
114 Bob Gifford Blvd.
Early Branch, SC 29916

Tel: 803.943.4308
Free Helpline: (877) CREUSET
www.lecreuset.com

 

Taylor

Limited lifetime warranty – Taylor warrants their products to be free from defects in material or workmanship, and upon return of defective item, will repair or replace such item at their option, without charge.  If sending from a location outside the USA, please contact us before returning the item.

Taylor/Salter Service Center
2220 Entrada del Sol
Las Cruces, NM 88001

Telephone - 866-843-3905
Email - info@taylorusa.com
www.taylorusa.com

 

Viking

If you own a Viking product and have questions or require assistance with product repairs, please submit your question using the Customer Support Online Form. If you wish to speak to a customer service representative please call us at:

Tel:  888-VIKING1 (1-888-845-4641), then press 1.
www.vikingrange.com

 

Vita-Mix

For questions regarding warranty please contact Vita-Mix at:

Tel:  800-848-2649
www.vitamix.com

 

Waring

For questions regarding warranty or product returns please contact Waring at:

800-4Waring (1-800-492-7464)
waring@conair.com
www.waringproducts.com

 

William Bounds

William Bounds products carry a lifetime warranty against defects in material and/or workmanship. If you have problems with a mill, please send it to the following address and they will repair or replace the item. Please include a note with your return that includes your phone number or e-mail address and the return address for shipping, no PO boxes please, WB will return your item via UPS. The repair or replacement is free, but please include $6.00 for return shipping.

 

William Bounds, Ltd.
3737 W. 240th Street
Torrance, CA.  90505
Attn:  Repairs

Tel:  800-473-0504
support@wmboundsltd.com
www.wmboundsltd.com

 

Wusthof-Trident Cutlery

Wusthof warrants the knives against any defect in workmanship and materials for as long as you own the knife, provided the knives are sharpened and cared for as recommended by the manufacturer. Any abuse of the knife or use for which it is not intended by the manufacturer, will not be covered. Should your knife prove defective, return your knife to Wusthof, attn: Customer Service.

For General Product and Warranty Information, please contact Wusthof’s Customer Service Department at:

Tel: 800-289-9878

Wusthof-Trident of America, Inc.
333 South Highland Ave.
Briarcliff Manor, NY  10510

info@wusthof.com
www.wusthof.com

 

Zyliss
Limited Warranty:  Zyliss warrants their products to be free from defects in material and workmanship for 5 years from date of purchase. If a product fails to perform under intended use, return it for a replacement, postage paid to:

Zyliss USA
One Post, Suite 100
Irvine, CA 92618

If you would rather speak with a Customer Service Representative, call us toll free (in the United States) Monday - Friday, 8am to 4pm (PST) at:

Tel:  888-794-7623
 
Or send an email at info@zylissusa.com with questions. Please include your contact information in your message. Zyliss will do their best to respond within 36-48 hours from receipt.
www.zyliss.com


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